Platincasino – Top Slots & Service in Platinum Quality

Years of experience and a constantly growing community. This is what distinguishes Platincasino.

PlatinCasino is known for its range of slot machines, as we focus on this area of casino games. Generally, the games offered by most online casinos are mostly slot machines. This results in cooperation with the leading and well-known software providers of the online gambling industry. You will find slot machines from Merkur, NetEnt, Microgaming and many others. The slots offer includes both modern and classic titles, ensuring excellent sounds and great graphics. In combination with an interesting theme, you are sure to find a suitable slot machine that provides a lot of gaming pleasure and ultimately also brings you winnings.

Our name Platincasino already stands for service in platinum quality – and we prove this with our selection of games, bonuses, the various deposit and withdrawal options as well as the competent and friendly customer service. In Germany, we are therefore one of the most popular online casinos because, as a Merkur-Casino, we provide the provider’s popular classics. Due to our years of experience, we are sure that you will find your way around with us. In addition to the game and bonus offer, we also convince our players with the web app, so that the games can also be played on the go. We even have a lot to offer when it comes to sports betting.

Newest Games

It pays to sign up – discover our bonus offers!

The offer of bonuses is one of the most important points – if not the most important – when it comes to choosing the ideal provider among online casinos The new customer bonus plays an important role here, because hardly any provider of online casino games today can afford to go on stage without a welcome bonus.

It is therefore worth registering with us, as you will be rewarded with a new customer bonus of up to € 250. In addition, you will receive 120 free spins for the slot Book of Dead. The first 20 free spins are given to you directly after your registration After you have cleared the welcome bonus and play regularly, you will receive the status of an existing customer and can enjoy further offers from us. From time to time, there are attractive promotions, various tournaments and even a VIP programme with various bonuses that depend on the player status currently achieved.

Welcome bonus at Platincasino

Newcomers take note! If you register at Platincasino now, you can secure a 100% deposit bonus including free spins for a special slot. The whole process is quite simple – both the free registration and the application for the new customer bonus. Once you’ve signed up, head to the deposit section. After that, you’ll get a direct credit to your player account:

The two deposit bonuses for new customers are rounded off with 120 free spins for Book of Dead: Directly after your free account opening, you will receive the first 20 free spins without a deposit. The next 30 free spins are credited after the first deposit and the remaining 70 free spins are distributed over 7 subsequent days after registration with 10 free spins per day.

To receive the Platincasino bonus, you do not have to meet any special requirements. In principle, a minimum deposit of €10 and the entry of the bonus codes is sufficient. Think carefully about how much you want to deposit because the new customer bonus is only awarded for the first two deposits.

Bonus offers for our loyal customers

In addition to the new customer bonus, there are also some seasonal promotions for existing customers. For this reason, we recommend that you check the homepage regularly to get the latest information about current promotions. Sometimes there are also promotions that are only running for a few days.

Loyal customers are really rewarded with us. In the past, Platincasino did not offer so many bonuses for existing customers. This has changed in the meantime and now we can advertise with attractive promotions from which especially loyal customers benefit. First and foremost, this includes various tournaments and the VIP programme. We will introduce the Platinum Club in more detail later.

Our range of games at Platincasino

With over 2000 slot machines on board, we have something to suit everyone. We cover various features and themes with our games portfolio, whereby many of the slot machines can be played for as little as a few cents. This makes these slots perfect for beginners in the world of online casinos. You can rely on a strong selection of well-known and reputable developers in advance, whereby no special software is required. All slot machines are immediately playable and can be opened directly in the browser without a long start-up time.  

Of course, the diverse range of different slot machines was crucial to our success. Although PlatinCasino does not yet have its own game development department, we have the support of one of the best-known manufacturers – Merkur. Besides Merkur, there are also other developers whose games you will find in our offer. These include well-known software providers such as Playn GO, Red Tiger Gaming, Thunderkick, Quickspin, Microgaming, NetEnt, BetSoft and others.

A total of 30 different software developers provide enough variety and diversity in terms of games. Here you will find classic slots with popular themes such as Allways Fruits by Amatic as well as innovative and modern slot machines such as Cazino Zeppelin by Yggdrasil. Fans of adventure slots, in particular, will get their money’s worth at Platincasino, where you will find, for example, the well-known slot Troll Hugo by Playn GO.

Merkur Games

In Germany,Merkur games are among the most popular due to their graphics, sounds, themes and various bonus features. In our offer, you will find the Merkur smash hits Eye of Horus, Black Hole or Alles Spitze as well as other well-known titles such as Royal Seven XXL, Midas Golden Touch, Bonanza, La Dolce Vita and many more. The slots from Merkur and Bally Wulff have a very big reputation and enjoy great popularity in Germany. The offer at Platincasino is also designed in this way. Among the classics are Illuminati or Double Triple Chance. These are an excellent combination of elaborately designed slot machines and classic slots that will give you a lot of gaming fun. Other well-known titles include Ramses Book, Texas Tycoon and Fancy Fruits.

Platincasino also offers many games with special bonus features. For example, many slot machines from Merkur offer re-spins. In addition, many of the slot machines have the Megaways engine. With this special type of slot machine, over 100,000 winning combinations are made available. You can easily browse the Merkur games according to the desired category and also search for and find individual games with the help of filter options. Of course, you can also filter the offer by slot machines, top games or all games.

Software

Our Platincasino games are designed for use in the browser, so you don’t need any special software, but can start playing right away without any downloads or installations. The games in our offer are provided by BetSoft, iSoftBet, Microgaming, Bally Technologies, LionLine, Merkur Gaming, GameArt, Blueprint Gaming, ELK Studios, Playn GO, Quickspin, NetEnt as well as Pragmatic Play, among others.

The games are based onHTML5, which eliminates the hassle of downloading software. HTML5 can also adapt to any device, whether you want to play on a mobile phone or tablet, with an iOS or Android operating system. All you need is a PC or mobile device with a stable internet connection to access and play our games.

Our games offer includes several thousand titles from 29 different manufacturers.

Great winnings thanks to fair payout ratio (RTP)

First and foremost, our offer is aimed at new players who have not yet gained much experience in the world of online casinos. Thus, many of our titles from the slot offer allow a minimum bet of € 0.01. The maximum bet per spin is €1. The payout ratio, also known as the RTP value, is far above the 60 % that is usual for stationary slot machines.

We are sure that you will quickly realise the advantages of online slot machines, as the RTP rate is on average over 90 %. For example, the Blood Suckers slot machine has a remarkablepayout rate of 98%. Our theoretical values are regularly checked by eCOGRA. This is an independent test laboratory. The tested games go through several thousand test runs during the tests in order to calculate the displayed RTP rate.

Platincasino has an overall average payout ratio of 96.33%, which is above the average for the online casino industry.

The loyalty programme at Platincasino – the PlatinClub

The PlatinClub is our VIP loyalty programme for existing customers. It brings a lot of advantages to loyal players. This 5-level loyalty programme knows how to surprise existing customers with various extras. With your stakes, you can increase your status or the respective level. Here, the extras do not only refer to bonus offers or free spins, but also to prioritised payouts, reduction of the turnover requirements or longer support times.

You can advance to the following levels:

• Bronze: You only have to make the first deposit
• Silver: You have to make another deposit
• Gold: Make a total deposit of max. 1350€
• Platinum: make a minimum monthly deposit of €1000
• Black: Invitation only

Advantages of the loyalty programme

When playing at Platincasino, you automatically collect so-called PlatinCoins, whereby the VIP level also plays an important role here: The higher your player status, the less you have to deposit for a PlatinCoin.

• Bronze 100 €
• Silver 50 €
• Gold 20 €
• Platinum 10 €

Once you have collected a certain number of PlatinCoins, you can exchange them for bonuses, free spins and other rewards in theRewards Carnival Shop. This means you benefit twice from playing at Platincasino: On the one hand, you play and enjoy the great gaming pleasure and on the other hand, you collect loyalty points at the same time, which you can later exchange for various rewards.

How do I become a member?

Although this is not a real deposit bonus, you will automatically become part of the PlatinClub after your first deposit. Therefore, you must first register at Platincasino and make your first deposit to automatically receive Bronze player status. After that, it’s up to you whether you climb further and how many advantages you draw from the PlatinClub. The higher the player status, the greater the rewards that can be won and the PlatinCoins collected can be exchanged for prizes.

Even from anywhere – Platincasino mobile gaming

Mobile entertainment has become a must for modern online casinos in order to compete in the gaming market. That’s why you can also play the best titles as a mobile version at Platincasino. We are particularly proud of the responsive design, which adapts the mobile website of Platincasino perfectly to the screen of the respective device. So you don’t need to download a Platincasino-App, but can start playing right away.

As with the desktop version, the menus have been perfectly adapted to mobile devices and are very user-friendly. The individual categories can be opened and searched in just a few steps. The age of the mobile device plays a secondary role, as most of the games are kept very simple and do not place high demands on graphics, performance, etc., so that they also function smoothly on somewhat older devices. You only need a stable internet connection if you don’t want to experience any interruptions and want to benefit from the first-class performance.

The biggest advantage of playing via the mobile browser is the significantly larger selection of games compared to traditional apps, which tend to offer a smaller selection of games. You will be surprised how much variety Platincasino can offer you on the go. In addition, deposits and withdrawals can be made at any time without much effort. All in all, the mobile version offers the same range of functions as the desktop version.

Platincasino Customer Service

No one with questions or concerns is left alone at Platincasino. Our support staff is available every day between 09:00 and midnight. Before you contact customer service, you can also take a look at the extensiveFAQ section. There you can find the most frequently asked questions and, of course, the answers to them.

If you can’t find a solution in the FAQ section, Platincasino’s support is available to you viaemail and live chat. In addition, a English-speaking team is at your side and will deal with all your concerns in a competent and friendly manner. The fastest way to get in touch is, of course, the live chat. However, if you are not in a hurry, you can also send your request via email. You will receive an answer within 24 hours.

Deposits and withdrawals at Platincasino

Payment options also play an important role for gamblers. That’s why we offer our players the most popular payment options, which is very important for the complete casino experience. After all, not every player has a credit card, which is why the range of deposits and withdrawals should be as broad as possible. With a wider selection of deposit and withdrawal options, a larger number of players have the opportunity to open a player account and make a deposit at Platincasino. We can be particularly proud of this point, as we offer our customers very many different payment options.

First and foremost,credit cards are offered as a way to fund the player account. But you can also deposit money without a credit card, e.g. with Giropay or Sofortüberweisung. Both methods are linked to the bank account. Skrill and Neteller can also be used.

All deposits are relatively quick and the funds are usually available immediately. Withdrawals are usually processed within 24 hours. Of course, you have to verify your details by showing a copy of your ID. For withdrawals, you can use almost the same methods as for deposits.

Platincasino: Who we are

Platincasino has been operated byRed Rhino Limited since 2013. In the meantime, the game portfolio has been greatly expanded: Currently, over 2500 games from various game manufacturers such as NetEnt, Microgaming, Big Time Gaming, Yggdrasil and ELK Studios are offered. There are more than 20 software manufacturers in the offer. Many different deposit and withdrawal options, various bonus promotions and several limits in the area of player protection are offered.

The bonus promotions include various reload bonuses for existing customers and a welcome bonus for new customers. However, you have to follow many rules when applying the bonuses. Red Rhino Limited is a Maltese company that has an MGA (Malta Gaming Authority) licence. They are a reputable provider that processes payouts quickly – but you have to verify your identity.   

Trust is important to us – security at Platincasino

When you choose Platincasino, you are choosing a fair and reputable provider – this is what the EU gambling licence from Malta and the regular controls by eCOGRA say. Accordingly, we are doubly secured. In this way, we guarantee a safe environment for you, because trust is very important to us, as this is the only way to create long customer relationships.

Manipulation protection

We make the gaming environment safe and reliable for our players. To ensure that everything is above board, our random number generator and our payout odds are regularly checked by an independent test laboratory, eCOGRA. In this way, the promised values are monitored and checked. The regular checks and inspections are a confirmation that pure chance decides the game and that no software manipulation can take place. In addition to high protection against manipulation, we also attach great importance to data protection and valid licences.

Licences

A central point in every online casino is also the question of regulation and security. Accordingly, Platincasino is properly regulated and licensed, as the Malta Gaming Authority ensures that everything is above board and that the player feels safe. In order to receive a proper EU-valid gambling licence, the provider has to convince the relevant authorities and show a lot. On the part of the authorities, there is a large catalogue that the online casino must work through step by step in order to get the green light for a licence. The security of customer data is one of the most important points – as is the security of the deposited funds.

Even after a licence has been successfully granted, the creators of the website must not under any circumstances be lazy. After all, we are regularly audited and therefore cannot afford the luxury of neglecting the licensing requirements. Thus, misconduct after licensing is punished with severe penalties. Even too many customer complaints could result in the withdrawal of a licence – and economically this would mean the end of the provider. But you don’t have to worry about all that at Platincasino, because everything here is above board.

Data protection

As already explained, the licensing authorities present us with a large catalogue that has to be worked through piece by piece in order to get the licence and to be able to legally advertise our offers. The security of the deposited funds as well as the customer data is one of the most important points of all. The data must be encrypted and secured in such a way that it cannot fall into the possession of third parties. Thanks to the latest SSL technology, your personal data as well as information on your bank data are optimally protected from third parties.

The behaviour of the operators during payouts is also closely scrutinised. If there are undefinable delays or if withdrawals are not processed at all, the provider gets a big minus in its file. In addition, the operator’s software, which is responsible for the random number generator in computer-controlled games, is also checked. The regular checks of the RTP values (payout rate) as well as the random number generator are carried out by the test laboratory eCOGRA. They monitor and control our values so that we receive confirmation that there is no manipulation of the software and that mere chance decides the game.

FAQ